Tuesday, December 15, 2009

No hats off to Chapeau

One of the most consistently satisfying dining experiences in SF has been at Chapeau. The restaurant was very small, very reasonably priced with excellent service and food. It was on Clement just west of Park Presidio and you could always get a parking space along the frontage road there. Chapeau recently moved to the former Clementine site on Clement and 2nd and we just had a disappointing dinner. The food was still great and prices remain most reasonable for the quality (3 course meal selected from the menu is $38), but basically the service stunk. The chef/owner was at the door to overly greet everyone. He shook my hand twice. When you leave, he bestows a kiss on the cheek of the ladies and heartily shakes the men's hands. What he wasn't doing was keeping an eye on the service and the movement of food. I was reminded of the old Le Cyrano on Geary where madame kept her eye on all aspects of the food and service. You felt you were in excellent hands. We did not feel the same at Chapeau. A majority of our party only ordered entrees so I expected the service to speed up for those of us ordering appetizers; it did not. Drinks were slow to come and it felt certain tables were getting better treatment. Once the food came, it was great, although I had to calm down a little from my waiting furor. The mussel soup was delicious, the skate wing beautifully presented with excellent flavors. Desserts are OK (we were comped a couple of desserts, which was nice but unfortunately did not make up for the evening's shortcomings). Monsieur deeply apologized for the lapses in service and said he would be talking to the staff the next day. I held back (until now) saying the problem was him since he was emphasizing affect over effect.

Palo Alto is now home to a Sancho's Taqueria and the world's best fish taco is right downtown. Sancho's started in Redwood City and became an instant success, soon moving to larger quarters. The owners also ran the taqueria in an East Palo Alto market, but have now switched to Lytton and Cowper in Palo Alto. Although they have most of the standard Mexican fare done satisfactorily, their fish tacos, either fried or grilled, are just superb ($3.95). 3 make a good meal for 2 people. The ceviche is also excellent and their chips and salsas are fresh and tasty. They use sustainable ingredients and biodegradable paper products, which is very commendable for their reasonable prices. I wish them lots of success.

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